Remote school IT support offers extra support to schools. We provide support over the phone and by using remote desktop management. We can solve many IT issues without even needing to send an engineer to the school. Remote support benefits schools in the rural areas and offer a great supplement to site visits.

Remote School IT Support offers:

  • Remote Admin Desktop Support

  • Remote Curriculum Desktop Support

  • 24hr Server Monitoring

  • Background Software Servicing, patching, updating

  • Regular Activity Reports

  • Critical Failure Prediction & Monitoring

Every remote support session is followed up with a ticket from our support desk. Detailing the issue and the steps taken to resolve it. The ticket includes what is left to do (if anything) and any information you should be aware of. Meaning you can spend more time delivering to your students.